Delivery Info

DELIVERY TIME:

Any orders made on the website will be delivered the same day or 24h later
Our service is available 7 days a week, from 8am to 6pm

SUNDAY DELIVERY:

Delivery begins from 8am – 6pm for items ordered before 3pm the previous day.  If there will be a significant delay in the shipment of your order, we will contact you via email or telephone. Individual items may ship separately.

You can now get delivered on Sunday! we can deliver from 10 am to 6 pm. if you want delivery on Sunday: place your order on Saturday BEFORE 1PM

PAYMENT INFORMATION:

  • The minimum order is ugx 10,000/-
  • Payment can be made using Mobile Money, VISA/Credit Cards and Cash on delivery

DELIVERY FEE:

  • Delivery fee is Ugx 5,000/- within Kampala and surrounding areas within a radius of 15km from the city center.

DELIVERY CONDITION:

Try as much as possible to give accurate details about your address. Uganda addresses can be tricky facts where main streets may need a corner street to be mentioned to accurately navigate to the delivery destination location by our delivery drivers. Immediately your order is placed you will be notified of your order by either email or phone to confirm it. And this will delivered to your doorstep or office.
Our delivery crew will bring your order to your doorstep. (if you live in an apartment, please make sure we can get into the building).

All orders are processed after 3pm for next day deliveries. Express deliveries can be made for same-day delivery pending confirmation of the availability of items ordered in stock and confirmation of charges. We accept and process orders throughout the weekends.

If a case of force majeure may force us to postpone chosen delivery dates and times, a customer service representative will call you.
Alternatively, you may authorize someone to receive your order. (building management, neighbor, security…)

 

DELIVERY AREA: